A group of Billings residents has initiated a class-action lawsuit against the city, alleging that the new water billing system has led to significant overcharges. The plaintiffs claim that the system has produced inflated bills, with some residents reporting charges exceeding $500, a substantial increase from their typical monthly amounts. Efforts to address these discrepancies have been met with challenges, as the city has resumed water shut-offs for unpaid bills, further exacerbating the situation. The lawsuit seeks refunds for the overcharges and improvements to the billing system to prevent future issues.
